Flat World
Maximize Globalization
What we are witnessing today is the emergence of a new and qualitatively higher level of globalization. Trends like the opening up of emerging economiesRead
Maximize Innovation
In a world where service is increasingly seen as a hygiene factor, where new players and new products emerge seemingly out of nowhere, and where commoditization of products is the order of the dayRead
Maximize Diversity
Emergence of several new customer segments across the world is creating tremendous opportunity for banks to grow rapidly and gain new market share. While old loyalties are fast dying, new ones are being created.Read
Maximize Agility
Every dimension of a bank’s business today demands an unprecedented shift in speed and agility.Read
Minimize Cost
The flattening of the world is throwing multiple opportunities for banks to dramatically reinvent their operating model leading to reduced complexity, greater standardization and lower cost.Read
Minimize Risk
The Flat World context brings with it a host of risks; from risks on the compliance front with a growing host of regulationsRead
Maximize Diversity
Emergence of several new customer segments across the world is creating tremendous opportunity for banks to grow rapidly and gain new market share. While old loyalties are fast dying, new ones are being created. To maximize this opportunity, banks are redefining their segmentation strategies, leveraging advanced analytics and dynamic micro segmentation and relationship based pricing; launching several new innovative products like product bundles, offset accounts, global mobility accounts, cross border payments, and so on; creating new lines of businesses – Islamic banking, wealth management for the mass affluent are cases in point; adopting global sourcing and processing across their value chain to gain higher efficiency in their operations; while on one hand centralizing and standardizing their processing, on the other banks are aggressively localizing their products and services to build customer intimacy.
Six Key Enablers
Maximize
GlobalizationMaximize
DiversityMaximize InnovationMaximize AgilityMinimize CostMinimize Risk
