Services

Bank of Baroda began its transformation journey by migrating to Finacle core banking and e-Banking solutions that replaced 8 other disparate legacy systems across its branches in 18 countries. The bank’s ‘One solution. One strategy’ stance was a strategic move to deter vendor-dependence that hampered the bank’s business users when they designed new products and updated business rules.... This strategy was devised to address the escalating costs of solution maintenance as well. As the systems were not connected, the bank was losing out on huge business opportunities that could be netted with a set of improved and efficient service that could be provided had the systems existed on a common platform. With the advent of Finacle’s centralized solution on the Bank of Baroda scenario, the entire solution framework drew support from the bank’s centralized data center at Mumbai, India.

Federal Bank decided to adopt a centralized architecture for better efficiency, more control and for meeting challenges of the future. After a rigorous selection process, Federal Bank decided to adopt innovative technology by procuring Finacle universal banking solution from Infosys to fuel its retail core banking transformation initiative....

The solution was fully equipped to accommodate and build upon existing products that the bank offered to its retail customers and empower the business to introduce futuristic products as well. It promised to significantly improve the customer's banking experience and support it through various delivery channels like the Internet etc. A significant reduction in time-to-compliance was another key solution differentiator.

HPB was impressed with the flexibility provided by Finacle treasury solution through its robust customization infrastructure. Finacle treasury solution replaced the bank's legacy system and helped strengthen its competitive position by enabling innovation, greater process efficiencies as well as by meeting the new regulatory requirements, including Basel II.... Implementation of the treasury solution reduced paper-work at the department level through automation and integration of the front office, middle office and back office. HPB Croatia can now monitor a deal through its entire life-cycle, through various stages at each department. STP enabled by Finacle treasury solution has helped the bank reduce operational risk. Report generation, in accordance with the regulatory requirements of CNB has been enabled, leading to easier and streamlined reporting.

ANZ Bank is the third largest Australian bank, with assets of A$392.6 billion as of end-2007 (US$1 = A$1.05 as of April 2008). Among the country’s Four Pillar banks - composed of National Australia Bank (NAB), Commonwealth Bank of Australia (CommBank), ANZ Bank, and Westpac Banking Corporation (Westpac), the bank is the most aggressive in expanding operations to other geographies. ... The bank has operations in 30 other countries - New Zealand (where it is the number one bank), the rest of Asia/Pacific (ROAP), Europe, including the United Kingdom, the United States, as well as a technology and operations center in Bangalore, India.

Across its global operations, the bank has more than six million personal banking, private banking, small business, corporate, institutional, and asset finance customers.

Bank of Alexandria has a wide network of branches spread across Egypt. Prior to deploying Finacle, the bank’s branches worked on loosely connected disparate decentralized, mainframebased systems. Approximately 150+ ATMs were in use, working on ARKSYS switch. The bank had a ... branch automation system deployed at its 25 largest branches to meet retail,corporate and trade finance requirements. The remaining branches featured a mix of standalone systems developed in-house and manual operations.

Prominent international bank ABN AMRO Bank’s wholesale banking focus in India changed to retail banking in the 1990s, driven by strategic business imperatives and increased competition. Finacle, which replaced the bank’s AS/400-based ICBS solution from Fiserv, has delivered on all key factors like flexibility, integration ... with multiple delivery channels and reduced TCO. This has given crucial time-to-market advantage and business agility to the bank, thus helping script a retail banking success story.

Credit Suisse provides its clients with investment banking, private banking and asset management services worldwide. Credit Suisse offers advisory services, comprehensive solutions and innovative products to companies, institutional clients and high-net-worth private clients globally, as well as retail clients in Switzerland. ... Credit Suisse is active in over 50 countries and employs approximately 45,000 people. Credit Suisse's parent company, Credit Suisse Group, is a leading global financial services company headquartered in Zurich.

Founded in 1999 at the inception of European Monetary Union and in anticipation of the rapid development of the Euro denominated credit markets, European Credit Management has €21.3 billion in assets under management, invested in European corporate bonds, bank capital, European emerging markets ... , asset-backed securities and leveraged loans. Based in London and authorized by the FSA, ECM is the only European asset manager to receive the top rating of M1 from Fitch Ratings.

Established in 1894, First Bank of Nigeria Plc found itself in a unique position as, despite its size and reputation, there were challenges to maintain the leadership position in a market that was as dynamic as it was competitive. After a rigorous evaluation process anchored by Accenture, the bank zeroed in on Finacle universal banking ... from Infosys. FBN piloted on Finacle in six months and since then has rolled out the solution across its 339 branch network, citing Finacle’s technological superiority and functional richness and above all its proven ability to scale up to explosive growth as critical factors in its transformation.

India’s second largest bank and among the Top 250 in the world, ICICI Bank is a universal bank offering a well diversified portfolio of financial services. The bank has assets of over US$ 41 billion and over 14 million customers through a network of about 570 branches, 2000 ATM's and a 3200 seat call center. ... The hallmark of this exponential growth is ICICI Bank’s unwavering focus on technology. The bank has successfully leveraged the power of Finacle and has deployed the solution in the areas of core banking, consumer e-banking, corporate e-banking and CRM.

IDBI Bank is the commercial banking venture of leading development and financial institution of India, IDBI. After a detailed and rigorous evaluation, Finacle was deployed at IDBI Bank to power its retail and corporate banking, trade finance, as well as consumer and business e-banking operations. ... Going live with Finacle in a record time of 5 ½ months has gained IDBI Bank critical time-to market advantage and the ability to roll-out products much faster than ever before.

The strongest capitalized bank in Jamaica, National Commercial Bank (NCB) is regarded as a pacesetter in the Caribbean financial sector. A series of mergers and acquisitions in the early 1990s had created conflicts within NCB because of differences in culture and, ... more importantly, their diverse IT infrastructures. NCB opted for Finacle, adopted a big-bang approach for their core banking deployment and following it up shortly deployment of Finacle consumer e-Banking, corporate e-Banking, CRM, treasury, and alerts.

The largest bank not only in Saudi Arabia but all of the Middle East, the National Commercial Bank (NCB) is committed to delivering better service to its customers by leveraging technology. NCB offers some of the most modern services in the banking world, ... with an estimated 72% of customer transactions being executed through alternative delivery channels. NCB selected Infosys’ Finacle web-based cash management solution, which was implemented within 12 months. By partnering with Finacle, NCB has effectively addressed its existing business constraints and successfully met its corporate clientele’s demands through enhanced customer service, reduced costs and streamlined operations.

United Bank for Africa PLC (UBA), the largest financial services institution in sub- Saharan Africa today, is a product of the first successful merger transaction in the history of Nigerian banking. Determined to leverage on a robust IT infrastructure designed to... achieve excellent service delivery, UBA opted for Finacle universal banking solution, comprising core banking, corporate e-banking, alerts, CRM and treasury solutions from Infosys. To power ahead in the dynamic post-consolidation banking landscape of Nigeria, UBA required a technology partnership transcending a typical customer-vendor relationship; what emerged was Infosys’ impeccable delivery track record.

Among the top ten banks in Philippines, Union Bank of the Philippines (UBP) aims to become the most preferred bank leveraging new generation technology. UBP was the first amongst the top tier banks in the region to move from a legacy mainframe platform to open standard UNIX platform ... and a new-generation core banking solution, Finacle from Infosys. Total Cost of Ownership was a clear driver for the bank to go ahead with the core banking replacement. With the replacement of its legacy solution with Finacle, the bank would be able to get, over a 5 year horizon, a 15-17% reduction in overall costs.